Refund Policy

Effective date: August 11, 2026

1. One-Time Purchases, No Auto-Renewal

All Prac plans are one-time purchases for a fixed period (30/90/180 days). There is no recurring or auto-renewing subscription — you will never be charged again without taking a new, separate purchase action.

2. Full Refund — Unused Plans

If you have not used any paid features of your plan (no exams unlocked, no AI grading credits used, no PDF exports), you may request a full refund within 7 days of purchase.

3. Partial Use

Once you begin using paid features (unlocking a gated exam, submitting an AI-graded response, exporting a PDF), the plan is considered partially consumed. In this case we may deduct the value of features already used from the refund amount, or decline a refund, at our reasonable discretion — contact us and we'll review your specific case.

4. After 7 Days

Refund requests made more than 7 days after purchase are handled on a case-by-case basis (e.g. technical issues preventing service use).

5. AI Grading Credit Packs

Credit packs are one-time purchases of grading credits with no expiration tied to a subscription period. Refunds are only available for entirely unused credit packs, within 7 days of purchase.

6. How to Request a Refund

Submit a request via Contact Support with your order details. Approved refunds are issued to the original payment method (Toss Payments for KRW, PayPal for USD) and typically take 3–7 business days to appear, depending on your bank/card issuer.